Vanavayu Lifestyle
Last Updated: January 2025

Agreement to Terms

Welcome to Vanavayu. By accessing or using our website vanavayu.com (“Website”) and purchasing our products, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, please do not use our Website or services.

These Terms constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and Vanavayu Lifestyle (“Vanavayu,” “we,” “us,” or “our”).

Use of Website

Eligibility

  • You must be at least 18 years old to make a purchase
  • By using this Website, you represent that you meet this age requirement
  • If you are under 18, you may browse the Website under parental supervision but cannot place orders

Account Responsibility

  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account
  • Notify us immediately if you suspect unauthorized access to your account

Prohibited Activities

You agree NOT to:

  • Use the Website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Website
  • Copy, reproduce, or distribute our content without permission
  • Use automated systems (bots, scrapers) to access the Website
  • Submit false or misleading information

Products & Orders

Product Information

  • We strive to display accurate product descriptions, images, and pricing
  • Actual products may vary slightly from images due to handcrafted nature
  • Scent perception is subjective and may vary from person to person
  • We reserve the right to limit quantities or refuse orders

Pricing

  • All prices are listed in Indian Rupees (₹)
  • Prices are inclusive of applicable taxes unless stated otherwise
  • We reserve the right to change prices without prior notice
  • Price at the time of order placement will be honored

Order Acceptance

  • Placing an order constitutes an offer to purchase
  • Order confirmation email does not guarantee acceptance
  • We reserve the right to cancel orders due to:
    • Pricing errors
    • Product unavailability
    • Suspected fraudulent activity
    • Inability to verify payment

Payment

  • We accept payments via credit/debit cards, UPI, net banking, and Cash on Delivery (where available)
  • Payment processing is handled by secure third-party payment gateways
  • We do not store your complete payment information

Shipping & Delivery

Our shipping policies, including delivery timelines and charges, are detailed in our Shipping Policy.

  • We are not responsible for delays caused by courier partners or unforeseen circumstances
  • Risk of loss passes to you upon delivery to the shipping carrier
  • Please ensure accurate delivery information to avoid delays

Returns & Refunds

Our return and refund policies are detailed in our Refund & Returns Policy.

Key points:

  • Unboxing video with timestamp required for damage claims
  • Claims must be submitted within 48 hours of delivery
  • Opened or used candles cannot be returned

Intellectual Property

Our Content

All content on this Website is the exclusive property of Vanavayu Lifestyle, including:

  • Brand name, logo, and taglines
  • Product names and descriptions
  • Images, graphics, and photographs
  • Website design and layout
  • Text, articles, and marketing materials

Restrictions

You may NOT:

  • Copy, reproduce, or distribute our content without written permission
  • Use our brand name or logo for any purpose without authorization
  • Create derivative works based on our content
  • Remove or alter any copyright or trademark notices

User Content

By submitting reviews, photos, or feedback:

  • You grant us a non-exclusive, royalty-free license to use this content
  • You confirm you have the right to share such content
  • We may use your content for marketing purposes with attribution

Limitation of Liability

Disclaimer of Warranties

  • Products are provided “as is” without warranties beyond those required by law
  • We do not guarantee that products will meet your specific expectations
  • Scent experience is subjective and not guaranteed

Limitation

To the maximum extent permitted by law:

  • Vanavayu shall not be liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for the specific product in question
  • We are not liable for damages arising from misuse of products

Exceptions

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded by law

Product Safety & Usage

Candle Safety

Customers are responsible for using candles safely:

  • Never leave a burning candle unattended
  • Keep away from flammable materials, children, and pets
  • Place on stable, heat-resistant surfaces
  • Follow care instructions provided with each candle

Allergies & Sensitivities

  • Our candles contain fragrance oils
  • If you have sensitivities, review ingredients before purchase
  • Discontinue use if irritation occurs

We are not liable for injuries or damages resulting from improper use or failure to follow safety guidelines.

Third-Party Links

Our Website may contain links to third-party websites. We:

  • Do not control or endorse these external sites
  • Are not responsible for their content or practices
  • Recommend reviewing their terms and privacy policies

Indemnification

You agree to indemnify and hold harmless Vanavayu Lifestyle, its owners, employees, and partners from any claims, damages, or expenses arising from:

  • Your violation of these Terms
  • Your misuse of products
  • Your violation of any third-party rights
  • Any content you submit to us

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be:

  • Posted on this page with an updated “Last Updated” date
  • Effective immediately upon posting

Your continued use of the Website after changes constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.

Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in [Your City], India.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Refund & Returns Policy, constitute the entire agreement between you and Vanavayu regarding your use of the Website and purchase of products.

Contact Us

If you have questions about these Terms & Conditions, please contact us:

Vanavayu Lifestyle
Email: hello@vanavayu.com
Phone: +91 98XXX XXXXX

Address:
[Your Address Line]
[City, State, PIN Code]
India

By using our Website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.